About PACCAR Parts

PACCAR Parts provides global parts distribution and aftersales support to Kenworth, Peterbilt, and DAF dealerships. Featuring state-of-the-art distribution processes and industry-leading quality management, sales, and marketing programs, PACCAR Parts adds value and support to dealers and operators of all makes of trucks, trailers, and buses around the world.

The company offers fleets and truck operators the following proprietary business solutions to help them improve their operations:

CONNECT is a cloud-based fleet maintenance program and parts inventory management software system developed by experts to help truck and equipment fleets work smarter. Powered by PACCAR Parts, CONNECT requires no servers, infrastructure or ongoing administration.

Fleet Services - PACCAR Parts Fleet Services is a consolidated billing service specifically designed for long-haul or regional-haul fleets with 250 or more trucks domiciled at several locations. Vocational fleets with trucks, which travel long distances and are serviced at multiple dealer locations, can also benefit.

PACCAR MX Engine support - PACCAR Parts leverages technology, including an online service manual, an expanded 24/7 call center and remote diagnostic equipment, to offer an integrated support network for MX engine technicians at more than 700 Kenworth and Peterbilt dealers in Mexico, the United States and Canada. This allows the technicians to provide customers with an incomparable service experience.

Headquarters

PACCAR Parts
750 Houser Way N.
Renton, WA 98057
USA 

Company Contact

Megan Knight, Marketing Communications Specialist
+1-425-254-4139

Markets Served

 Long Haul
Regional/Urban/Pickup and Delivery
Utility
Waste
Medium-duty Truck
Mixed Service
Construction
Fuel Hauling
Heavy Haul and Bulk Transportation
Forest/Timber/Logging
Road Construction
Government/Public Works

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Media Contact

Doug Siefkes
SiefkesPetit Communications
+1-425-392-2611 office

Gregory Van Tighem
SiefkesPetit Communications
+1-425-392-2611 office

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Tuesday
Sep102013

New Kenworth and Peterbilt Parts and Service Websites Offer Latest Deals and Information

RENTON, Wash., Sept. 10, 2013 — Kenworth and Peterbilt fleets and owner operators can find the latest parts and service deals and information on the new Kenworth and Peterbilt Parts and Service websites, launched by PACCAR Parts on Aug. 8.

The new sites, located at partsandservice.kenworth.com and partsandservice.peterbilt.com, offer truck fleets and operators one source for special offers from Kenworth and Peterbilt dealers, the latest product offerings and informative how-to videos and articles from product experts.

“The new parts and service sites are more than just informative. Truck fleets and operators can also use them to find the best values on parts and service available from their preferred Kenworth or Peterbilt dealers,” said Bart Lore, general marketing manager for PACCAR Parts. “Customers can quickly track their rewards in the loyalty card programs, locate and map a route to their nearest preferred dealers and view all of the different specials that their preferred dealers offer.”

Visitors to the websites can sign up for the popular Kenworth Privileges and Peterbilt Preferred loyalty card programs. They can also learn more about services available from the network of Kenworth and Peterbilt dealers in the United States and Canada, including preventative maintenance, Connect, PACCAR Parts Fleet Services, and Kenworth PremierCare® and Peterbilt TruckCare® Roadside Assistance.

Since PACCAR Parts introduced the Kenworth Privileges and Peterbilt Preferred loyalty cards, operators and drivers have used them to redeem significant discounts on parts and services while earning bonus rewards for using their cards at participating Kenworth and Peterbilt dealers.

Each of the parts and service sites also feature a media section where fleet managers, drivers and owner operators can learn from PACCAR Parts product experts about the latest trends, product offerings and maintenance tips. The media section includes articles and popular videos providing tips on products and maintenance.

Drivers and owner operators can access Kenworth and Peterbilt dealer websites through the new sites, and they can place calls to dealers directly by simply tapping on the listed phone number on their smartphones.

The new sites are accessible by clicking on the “Parts & Service” links at the top of the Kenworth and Peterbilt websites.

“The new sites include lot of great information in one location,” Lore said. “The sites make it much easier for busy operators, fleets, and parts and service managers to find the information they need on truck parts and service as well as the best discounts Kenworth and Peterbilt dealers offer.”

About PACCAR Parts
PACCAR Parts provides global parts distribution and aftersales support to Kenworth, Peterbilt and DAF dealerships. Featuring state-of-the-art distribution processes and industry-leading quality management, sales and marketing programs, PACCAR Parts adds value and support to dealers and operators of all makes of trucks, trailers, and buses around the world. For more information, visit the PACCAR Parts website.

PACCAR Parts also distributes TRP Parts for all makes of trucks, trailers and buses. TRP Parts are available through authorized retailers that include Kenworth, Peterbilt and DAF dealerships around the world. Supported by a worldwide network of parts and service professionals, TRP offers dependable aftermarket products that are designed and tested to exceed customers’ expectations for quality and value. Regardless of the age, make or application of the vehicle, TRP is the all-makes answer. For more information, visit the TRP website.