About PACCAR Parts

PACCAR Parts provides global parts distribution and aftersales support to Kenworth, Peterbilt, and DAF dealerships. Featuring state-of-the-art distribution processes and industry-leading quality management, sales, and marketing programs, PACCAR Parts adds value and support to dealers and operators of all makes of trucks, trailers, and buses around the world.

The company offers fleets and truck operators the following proprietary business solutions to help them improve their operations:

CONNECT is a cloud-based fleet maintenance program and parts inventory management software system developed by experts to help truck and equipment fleets work smarter. Powered by PACCAR Parts, CONNECT requires no servers, infrastructure or ongoing administration.

Fleet Services - PACCAR Parts Fleet Services is a consolidated billing service specifically designed for long-haul or regional-haul fleets with 250 or more trucks domiciled at several locations. Vocational fleets with trucks, which travel long distances and are serviced at multiple dealer locations, can also benefit.

PACCAR MX Engine support - PACCAR Parts leverages technology, including an online service manual, an expanded 24/7 call center and remote diagnostic equipment, to offer an integrated support network for MX engine technicians at more than 700 Kenworth and Peterbilt dealers in Mexico, the United States and Canada. This allows the technicians to provide customers with an incomparable service experience.

Headquarters

PACCAR Parts
750 Houser Way N.
Renton, WA 98057
USA 

Company Contact

Megan Knight, Marketing Communications Specialist
+1-425-254-4139

Markets Served

 Long Haul
Regional/Urban/Pickup and Delivery
Utility
Waste
Medium-duty Truck
Mixed Service
Construction
Fuel Hauling
Heavy Haul and Bulk Transportation
Forest/Timber/Logging
Road Construction
Government/Public Works

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Media Contact

Doug Siefkes
SiefkesPetit Communications
+1-425-392-2611 office

Gregory Van Tighem
SiefkesPetit Communications
+1-425-392-2611 office

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Wednesday
Nov092011

PACCAR Parts Fleet Services Enhances Electronic Catalog 

RENTON, Wash., Oct. 31, 2011 — PACCAR Parts Fleet Services recently announced that the electronic catalog (ECAT) system, which is accessible to fleets, now uses vehicle maintenance reporting standard (VMRS) codes for easier part searches.

The ECAT system is a web-based application designed to provide detailed parts lists for Kenworth and Peterbilt trucks and in-depth component catalogs for PACCAR Parts Fleet Services customers. The system uses VMRS codes for industry consistent cataloging of components, like diesel particulate filters and emission control-related components. Also, TRPĀ® Aftermarket Parts are easily identified using cross reference tools within the system.

“ECAT has always been an interactive tool for Kenworth and Peterbilt dealers to access chassis models, which identify truck parts and show customers where parts components are located through a sophisticated graphic user interface,” said Karl Mowat, general marketing manager for PACCAR Parts. “PACCAR Parts has now added greater functionality to the ECAT system with VMRS codes and has made it more accessible for companies signed up through PACCAR Parts Fleet Services,” he added. “VMRS codes reduce confusion and potential entry errors since parts can sometimes have different names,” Mowat said. “For example, an ABS tone ring might also be called a tooth wheel or an exciter ring.”

“Fleet managers, shop technicians and parts personnel can now research parts and create electronic list orders without having to manually write down part numbers,” he added. “That greatly reduces the chance of getting the wrong part.”

Once a truck’s chassis number is entered, the system retrieves a complete list of components and materials added to the truck by the manufacturer or body builder. Alongside the list, a graphic of the truck is displayed. The user can click on an area of the truck and get a list of parts in that area. Or the user can find a particular part and the location of the part will be highlighted on the graphic representation. The user can also access service-wiring diagrams and get the failure type codes associated with certain parts.

The VMRS code system, which is a series of codes used to describe the maintenance operation of vehicles, was developed by the Technology and Maintenance Council of the American Trucking Associations in 1970 to reduce naming errors and updated 10 years ago. It refers to everything from parts to manufacturers to technician work to vehicle location. VMRS has 64 main code series. Code 33, which is at the heart of VMRS, is a series of nine-digit numbers that represent all of the parts and components on a truck. The first three numbers reference the truck system, such as brakes, or 013. The next three numbers reference the assembly, such as front, 001, or back, 002. The final three numbers are the component; such as a brake shoe, 014.

“PACCAR Parts Fleet Services has loaded more than 80,000 individual VMRS codes into the PACCAR Parts ECAT system,” Mowat said. “We think the work will be well worth the effort for our fleet customers, who can now get fast and accurate information to help them quickly identify parts and components for replacement and servicing.”

Fleets interested in signing up for Fleet Services and getting access to the ECAT system should contact their local Kenworth or Peterbilt dealer.

About PACCAR Parts
PACCAR Parts operates a network of parts distribution centers worldwide, which offer aftermarket parts sales support to Kenworth, Peterbilt, and DAF dealerships around the world. The company offers quality brands that not only meet OEM specifications, but also customers’ expectations regardless which major manufacturer makes their trucks.