Allstate Peterbilt of Fargo Named 2011 Peterbilt Parts and Service Dealer of the Year
RENTON, Wash., Oct. 11, 2012 — Allstate Peterbilt of Fargo was named the 2011 North American Parts and Service Dealer of the Year at the annual Parts and Service Meeting held recently in Anaheim, Calif. The award is presented in recognition of outstanding parts and service support.
“Allstate Peterbilt of Fargo scored near or at the top of every standards of excellence category. Their parts counter staff are exceptional and resourceful, and their service department and body shop are always full, as they’re recognized as the best shops in the area,” said Darrin Siver, PACCAR vice president and PACCAR Parts general manager.
Peterbilt also named its Platinum Oval and Best in Class Parts and Service Award winners to recognize dealer excellence and outstanding achievements in customer support, parts and service operations, facilities and financial performance.
“These dealerships consistently deliver excellent parts and service support to our customers, and they continually exceed their goals by performing at the highest levels,” said Bill Kozek, PACCAR vice president and Peterbilt Motors Company general manager.
The Platinum Oval Award winners were The Peterbilt Store – North Georgia, Peterbilt of Sioux City, Stahl Peterbilt – Grande Prairie, Peterbilt Manitoba – Winnipeg, Rush Peterbilt Truck Center – Tyler and Peterbilt Pacific – Kamloops.
The Best in Class Award winners were Stahl Peterbilt – Edmonton, Rush Peterbilt Truck Center – Houston, JX Peterbilt – Bloomington, Peterbilt of Council Bluffs and Hunter Peterbilt – Smithfield.
TRP Awards
Peterbilt dealers were recognized for excellence in the support and sales of the TRP brand of all-makes parts for trucks, trailers and buses. Camions Excellence Peterbilt was named the 2011 TRP All-Makes Dealer of the Year for North America.
“Camions Excellence Peterbilt is focused on all-makes, and every person in the dealership realizes the potential of the all-makes market,” Siver said.
The TRP Trailer Dealer of the Year was Rush Peterbilt Truck Center – Denver, and the TRP Bus Dealer of the Year was Mid-America Peterbilt in O’Fallon, Mo.
New Awards
This year, three new awards recognized dealers for their creativity and innovation in marketing, effective use of the CONNECT system and engine parts and service excellence. The Parts and Service Marketing Dealer of the Year was Peterbilt Ontario Truck Centres, the CONNECT Dealer of the Year was Allstate Peterbilt of Winona and the Engine Parts and Service Dealer of the Year was The Peterbilt Store – Knoxville.
“These dealers provide the finest service and best parts availability in the industry. We are proud to reward their accomplishments,” Siver said.
About PACCAR Parts
PACCAR Parts provides global parts distribution and aftersales support to Kenworth, Peterbilt and DAF dealerships. Featuring state-of-the-art distribution processes and industry-leading quality management, sales and marketing programs, PACCAR Parts adds value and support to dealers and operators of all makes of trucks, trailers, and buses around the world. For more information, visit www.PACCARParts.com.
PACCAR Parts also distributes TRP Parts for all makes of trucks, trailers and buses. TRP Parts are available through authorized retailers that include Kenworth, Peterbilt and DAF dealerships around the world. Supported by a worldwide network of parts and service professionals, TRP offers dependable aftermarket products that are designed and tested to exceed customers’ expectations for quality and value. Regardless of the age, make or application of the vehicle, TRP is the all-makes answer. For more information, visit www.TRPParts.com.
About Peterbilt Motors Company
Based in Denton, Texas, Peterbilt Motors Company combines a global reputation for industry leading design, innovative engineering and fuel efficiency solutions, with superior quality to engineer a truck that stands as the “Class” of the industry. Through its 250-plus North American dealer locations, Peterbilt also provides a comprehensive array of aftermarket support programs to complement its full lineup of on-highway, vocational and medium duty products, including alternative fueled vehicles. Customers enjoy industry leading service and support, including preventive maintenance plans, expedited QuickCare services, automated parts inventory replenishment and 24/7 complimentary Customer Assistance through 1-800-4-Peterbilt. For more information about Peterbilt, visit www.peterbilt.com. Peterbilt is a PACCAR Company, traded publicly on the NASDAQ as PCAR.