HVAC Diagnostics: Don’t Take ‘Won’t Blow Cold Air’ for an Answer
No one has time for vague failure descriptions. Literally. A work order that says, “A/C won’t blow cold air” is going to soak up a lot of hours in the service bay compared to one that’s more descriptive. If you’re a distributor or dealer, talk to your counterpeople or service reps about the importance of a clear failure description on a work order. It only takes a few simple questions.